Enrolment Agencies
Enrolment Agencies are entities hired by the Registrars for enrolment of individuals seeking to enrol during which demographic and biometric data are collected as per UIDAI enrolment process. Enrolment Agencies must ensure continued empanelment with UIDAI in order to be engaged by Registrars.Â
Enrolment Agency Activities
Partner with the UIDAI and leverage the ecosystem defined by the UIDAI in implementing the enrolment process- Only use the software provided by UIDAI for enrolment purpose, which will have the provision of capturing audit data as part of enrolment packet against each enrolment / update for traceability of enrolment client, operator, supervisor, enrolment agency, registrar, and any other information.
- The equipment such as computer, printer, biometric devices and other accessories shall be as per the specification prescribed by the authority from time to time.
- The biometric devices used for enrolment shall meet the specification prescribed by UIDAI as well as certified as per the process prescribed by the Authority.
- Engage Enrolment Agencies for enrolment of individuals seeking to enrol, conduct training of the agencies and regular monitoring.
- Ensure that standard defined by UIDAI is followed in terms of technology, devices and processes including in training, awareness building, enrolment, authentication etc.
- Ensure that all the enrolment packets have been transferred to CIDR within specified time using secured FTP channel only.
- Ensure relevant security protection for data collected during the same; retain safe copies of supporting documents and provide access to UIDAI as and when required
- Partner with Civil Society Organisations and other outreach groups to maximise enrolment of marginalised individuals seeking to enrol
- Setup process for grievance resolution, monitoring EA performance etc. as defined by the UIDAI; provide assistance to UIDAI in resolving matters of dispute
Content Information
Published on: 13 Apr 2026
Last Updated: 22 May 2026
Owner: Shubham
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Content Information
Published on: 13 Apr 2026
Last Updated: 22 May 2026
Owner: Shubham
