Website Policies

This website and associated portals (including myAadhaar) are designed, developed, maintained and their content provided by the UIDAI. Though all efforts have been made to ensure the accuracy and correctness of the content on this website and associated portals, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to send email to webadmin[-]uidai[@]nic[.]in or verify/check with the concerned divisions given in the Contact section of this website to obtain appropriate professional advice.

In addition to informational content, UIDAI provides Aadhaar-related services through its associated portals (such as myAadhaar). Access to such services may require user authentication through OTP or other secure mechanisms. Users are responsible for maintaining the confidentiality of their credentials and ensuring secure access while using these services. Users shall not attempt to misuse, disrupt, or compromise the security of the website or associated portals. Any unauthorized attempt to access, modify, or misuse data may lead to appropriate legal action as per applicable laws.

Under no circumstances will this Department (UIDAI) be liable for any expense, loss or damage including, but not without limited indirect or consequential loss or damage, or any expense, whatsoever arising from use or loss of use of data, arising out of or in connection with the use of the contents of this website or associated portals.
 

I. UIDAI is a statutory authority established and governed under the provisions of the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits, and Services) Act, 2016 (as amended), along with the regulations framed thereunder.

II. Thank you for visiting the UIDAI website and associated portals (including myAadhaar) and for reviewing this Privacy Policy ("Privacy Policy"). Your privacy and the security of your Aadhaar number, demographic details, and other relevant information are of utmost importance to UIDAI.

III. This Privacy Policy describes how we collect, use, and share information about our users through UIDAI website and associated portals, (collectively referred to as the "Platforms").
 

I. Certain features and services on the Platforms (including myAadhaar portal) may require you to provide personal information, including 'Personally Identifiable Information'.

II. If you do not wish to use these specific features or services, UIDAI will only collect non-personal information such as usage logs and technical data.

III. You are responsible for ensuring the correctness and accuracy of the Personally Identifiable Information you submit on any of our Platforms. Providing inaccurate information may affect your ability to access or use the Platform(s).

I. COLLECTION OF PERSONAL INFORMATION

The UIDAI website primarily provides information, while associated portals (such as myAadhaar) enable residents to access Aadhaar-related services online.

The UIDAI website primarily does not automatically capture personal information (such as name, Aadhaar number, phone number, or email address).

However, for accessing services on associated portals (such as myAadhaar), users may be required to provide limited personal information such as mobile number, Aadhaar number/VID, and OTP for authentication and service delivery purposes.

Such information is collected only for lawful purposes, including authentication, service delivery, and security.

Where applicable, demographic information may be retrieved securely from UIDAI systems for providing requested services, in accordance with applicable laws and user consent.

UIDAI records usage logs, authentication events, and service interactions for statistical, security, and audit purposes.

UIDAI makes no attempt to identify individuals beyond what is required for service delivery and security monitoring.

UIDAI shall not disclose and/or share demographic details and/or authentication logs, to any third party(public/private) except in accordance with the provisions of applicable laws, including the Aadhaar Act and regulations framed there under.

Information collected may be used for:
   • Providing Aadhaar-related services
   • Authentication and verification
   • Security monitoring and fraud prevention
   • System performance and analytics

System logs, session data, and interaction history may be temporarily stored for audit, troubleshooting, and security purposes.

UIDAI website and associated portals may use session-based cookies or similar technologies to manage user sessions and improve service delivery. These do not store personally identifiable information.

Your e-mail address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list.

If the UIDAI website or associated portals request you to provide personal information, you will be informed of the specific purposes for which the information is collected.

UIDAI does not sell or share any personally identifiable information provided on the Platforms to any third party (public/private), except as required under applicable laws.

All information will be protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

REASONABLE SECURITY PRACTICES

Reasonable security measures such as administrative, technical, operational, and physical controls have been implemented to ensure the security of personal information.

Users may choose not to avail certain services that require personal information. However, this may limit access to specific functionalities of the portals.

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Platforms.

UIDAI is committed to protecting the privacy of children and minors. Parents and guardians are encouraged to supervise the online activities of minors.

If you believe that the principles outlined in this Privacy Policy have not been followed, or for any concerns, please contact:

Web Information Manager
Email: webadmin[-]uidai[@]nic[.]in

At many places in this website and associated portals (including myAadhaar), you shall find links to other websites/portals. The links have been placed for your convenience. UIDAI is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website or associated portals should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

When you select a link to an outside website, you are leaving the UIDAI website or associated portals and are subject to the privacy and security policies of the owners/sponsors of the outside website. UIDAI cannot authorize the use of copyrighted materials contained in linked websites. Users are advised to request such authorization from the owner of the linked website. UIDAI does not guarantee that linked websites comply with Indian Government Web Guidelines.

We do not object to you linking directly to the information that is hosted on this site or associated portals and no prior permission is required for the same. However, we would like you to inform us about any links provided to this Portal website or associated portals so that you can be informed of any changes or updations updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the User.

This web site is and associated portals (including myAadhaar) are brought to you by the UIDAI (UIDAI). While surfing through this site or associated portals, you will come across directories and links to Government and Private Organizations. The contents of these sites are not to be construed as a responsibility of or an endorsement by the Authority and are owned by the respective organizations, which may be contacted for any further information or suggestion.

These policies are applicable to this website as well as all associated UIDAI portals (including myAadhaar, Book an Appointment, Aadhaar Dashboard, etc.) providing Aadhaar-related online services, which are designed, developed, and maintained by UIDAI.

Material featured on this website may be reproduced and associated portals (including myAadhaar) may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context.

Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the departments/copyright holders concerned.

Extracts of the information in the website may be reviewed, reproduced or translated and associated portals may be reviewed, reproduced or translated for research or private study but not for sale or for use in conjunction with commercial purposes.

Any use of information in the website or associated portals should be accompanied by an acknowledgement of the UIDAI as the source, citing the uniform resource locator (URL) of the article/page.